KEPRO QUALITY IMPROVEMENT ORGANIZATION UPDATE NOTIFICATION PROCESS FOR NEW APPEALS To our valued customers: WHAT YOU NEED TO KNOW Starting on January 17, 2023, KEPRO will no longer notify post-acute facilities and Medicare health plans via telephone for appeal notifications when a new appeal has been filed. Post-acute facilities and Medicare health plans will receive fax notifications only. Acute care facilities and Medicare health plans will continue to receive both appeal notification phone calls and faxes for acute appeals. Notifications will be faxed to the number used for the medical record request. Please contact KEPRO with any questions. Find the toll-free number for your state at www.keproqio.com/contactus Read more on our appeals page: www.keproqio.com/providers/appeals | 
